Antaris was successfully certified to ISO 9001:2015 and ISO 14001:2015 by the NSAI in December 2015 and was the first consultancy in Ireland to receive this distinction. These standards complement our existing ISO 27001:2013 and OHSAS 18001:2007 standards. The update to the 2015 versions of the quality and environmental management system standards required a significant amount of work on our part as both standards have adopted the format and terminology of Annex SL. Annex SL was developed in order to ensure that all future ISO management system standards (including the putative ISO 45001) share a common format irrespective of the specific discipline to which they relate.
Annex SL prescribes a high-level structure, identical core text, and common terms and core definitions. The structure of each management system standard is modelled on the following principal clauses:
- Clause 1 Scope
- Clause 2 Normative references
- Clause 3 Terms and definitions
- Clause 4 Context of the organisation
- Clause 5 Leadership
- Clause 6 Planning
- Clause 7 Support
- Clause 8 Operation
- Clause 9 Performance evaluation
- Clause 10 Improvement
There is a stronger emphasis on leadership as shown in clause 5, which now requires top management to demonstrate that it actively supports management system activities in pursuance of environment and quality continual improvement. The two management systems must now be integrated into the overall business processes of the company.
Two new clauses 4.1 and 4.2 have been introduced, which address the context of the organisation. We were required explicitly to identify any internal and external issues that impact on us from an environmental or quality perspective. In addition, we were required to understand the needs and expectations of our interested parties including our employees, clients, contractors and other stakeholders of the company, who are affected by our decisions and operations. We addressed these clauses by drafting a document, which linked the context of the organisation and the interests of our interested parties.
Reference to preventive action has been exorcized and replaced with a risk and opportunities-based approach as required by clause 6.1 of the management system standards. We conducted a quality risk assessment based on an FMEA (failure mode and effects analysis) methodology, which identified any risks or opportunities that might impact, either positively or negatively, our management systems’ ability to deliver their intended results or that could impact customer satisfaction. Corrective action remains in place.
References to documented manuals, documented procedures and quality records have been removed and replaced with specific references to “documented information” throughout the two standards. We decided to retain our integrated management system manual and procedures in tandem with the various process maps, which we had previously developed.
In addition, we have begun the process of updating our health & safety management system standard based on the requirements of ISO DIS 45001, the putative ISO standard, which we hope to be certified to once it is finally published towards the end of this year.